Insights on Setting Up a Lymphoedema Service for a Newly Trained Clinician

In this episode of Lymphoedema Insights, host Maree O’Connor is joined by Kate Jones, physiotherapist and lymphedema practitioner managing two private practices in Gippsland, Victoria. Kate shares her experiences setting up a lymphedema service as a newly trained clinician, highlighting the importance of accurate assessments, evidence-informed care, and building strong community and professional networks. Together, they explore strategies for mentoring, collaboration, and continuous learning, as well as practical tips on prioritizing equipment, managing complex cases, and providing accessible, high-quality care—particularly in regional areas. This conversation offers valuable insights for clinicians embarking on their lymphedema journey and anyone interested in strengthening their practice.

🎧 Listen to Episode 6

About our guest speaker: Kate Jones

Kate Jones is a physiotherapist and lymphedema practitioner based in Gippsland, Victoria, where she manages two multidisciplinary private practices. She completed her initial lymphedema training in 2022 and advanced lymphedema training in 2023 /2025. Kate is passionate about empowering clients through evidence-informed care and has successfully integrated lymphedema services into her practice. Kate is dedicated to supporting her community, particularly in regional areas, by providing accessible and high-quality lymphedema care.

Recommendations for clinical practice

The discussion includes the following recommendations for clinical practice:

  1. Building a Client Base: Establish relationships with local support groups, GPs, and specialists, and leverage word-of-mouth referrals.   
  2. Accurate Assessments: Focus on thorough initial assessments, including precise measurements, to create effective treatment plans.   
  3. Mentoring and Collaboration: Seek guidance from experienced practitioners, engage in case discussions, and collaborate with mentors to build confidence in managing complex cases.   
  4. Continuous Learning: Attend annual face-to-face courses, utilize online training, and consult suppliers for ongoing education and skill development.   
  5. Equipment Prioritization: Start with essential tools like measuring boards and tape measures, and gradually invest in advanced equipment such as pumps and scanners.   
  6. Time Management: Allocate sufficient time for initial and follow-up appointments, especially for clients traveling long distances.   
  7. Utilizing Allied Health Assistants: Delegate tasks like data entry or preparation to allied health assistants to maximize clinical time. 
  8. Networking: Build professional relationships with other clinicians and suppliers to share knowledge, troubleshoot cases, and enhance care delivery.   
  9. Client-Centered Care: Adapt appointment lengths and treatment plans to accommodate the needs of clients, particularly those in regional areas.   
  10. Supplier Collaboration: Work with suppliers for garment fittings and complex cases, either in person or online, to ensure optimal outcomes.   

Catch up

🎧 Listen to Episode 1 – 5 are now available on Spotify and Apple Podcasts