Frequently Asked Questions
Click on the tabs on the left for more information about our services
- Maree O’Connor the Director of Lymphoedema Education Solutions not only has been training lymphoedema practitioners since 1994 but is a practicing Physiotherapist / Lymphoedema Practitioner who shares her 24 years + clinical experience in lymphoedema management with course participants.
- A dedicated online Learning Management System that can incorporate other international education online courses such as Klose Training.
- The flexibility to start your education online at your own pace so that you gain the most from the face to face experience.
- Experienced course/ workshop presenters.
- Level 1 and Level 2 Lymphoedema courses are endorsed by the Australasian Lymphology Association. Successful completion enables the course participant to be eligible to register on the National Lymphoedema Practitioners register.
Lymphoedemaeducation.com has been designed to make it easy for your to find and order courses easily. To find current courses, use the menu or search bar at the top of the page.
Registration
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- Click the REGISTER NOW button on the course description page
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- Fill in the REGISTRATION form then click the REGISTER button.
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- Once you have completed and submitted the registration page you will receive an email confirming your registration details and information regarding payment due date/s. If you do not receive this email, please contact info@lymphoedemaeducation.com.au as we may not have received your details.
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Checkout
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- If you are a previous customer, simply enter your access details to login to your customer account. If you are a new customer, carefully enter your details.
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- Please ensure that you enter a valid e-mail address as all order information will be sent to this address.
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Place your order
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- Click PROCEED TO PAYPAL to make your payment via credit card or with your Paypal account.
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- Shortly after making a successful payment you will receive your order confirmation by email.
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- Your credit card is charged and will show payment made to Victorian Lymphoedema Practice (trading as Lymphoedema Education Solutions)
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To secure a place a deposit must be received according to the dates specified in the registration form. Notification of cancellations must be received in writing. Please refer to the Course Payment and Refunds section in the course registration form for further information.
Payment notification
- Please ensure that you enter a valid e-mail address on your registration form as all order information and payment notification/s will be sent to this address.
Checkout
- If you are a previous customer, simply enter your access details to login to your customer account. If you are a new customer, carefully enter your details.
Place your order
- Click PROCEED TO PAYPAL to make your payment via credit card or with your Paypal account.
- Shortly after making a successful payment you will receive your order confirmation by email.
Your credit card is charged and will show payment made to Victorian Lymphoedema Practice (trading as Lymphoedema Education Solutions)
A tax invoice will be provided on complete payment of the full course amount.
No payment information is collected or stored on the LES site. Purchases are redirected to the PayPal site which is secure – https://www.paypal.com/au/webapps/mpp/paypal-safety-and-security
- Lymphoedema Educations Solutions receives support from third party organisations that are relevant to the course material.
- All third party resources are for the sole use of developing course materials and the delivery of course workshops. Third-party contributions are intended to enhance the learning experience.
- No LES representative shall endorse third party organisations while writing or conducting courses for the purpose of personal profit or other benefit.
- The success of a learning event does not depend on the contribution of the third party.
If you have purchased on lymphoedemaeduction.com.au before, please follow the following the following steps.
1. In the box at the top of the screen next to Returning Customer, click the link CLICK HERE TO LOGIN
2. Enter your email address
3. Enter your password
4. Click Login
NOTE – if you can’t remember your password, follow the RESET YOUR SHOP PASSWORD instructions
5. Your will then be directed to a screen with your account details.
6. Scroll down the page to proceed to pay for your purchase. Click on PROCEED TO PAYPAL
7. The Paypal payment widow will open, prompting you to enter your payment details.
8. Click PAY to finish the transaction
9. If you change your mind and you want to cancel the transaction, click CANCEL AND RETURN TO VICTORIAN LYMPHODEMA PRACTICE PTY LTD
You will be returned to the Checkout page in your account at lymphoedemaeducation.com.au
10. Click to remove the purchase from your cart
You will see a message to confirm you have successfully removed the item from your shopping cart.
If you experience any further difficulties, please let us know at info@lymphoedemaeducation.com.au
If you are having trouble logging in to your account to make a purchase at lymphoedemaeduction.com.au, try resetting your password by following the following steps.
1. Click SHOP LOG IN on the home page
2. Click LOST YOUR PASSWORD
3. Enter your EMAIL ADDRESS
4. Click RESET PASSWORD
The following screen will appear
5. You will get an email with a link to click on to RESET YOUR PASSWORD
6. Once you have clicked the link in your email to RESET YOUR PASSWORD, a window will open in your browser prompting you to ENTER A NEW PASSWORD
7. Enter the password a second time n the box provided
8. Click SAVE
9. You will be redirected to a success message to confirm your new password has been saved
If you experience any further difficulties, please let us know at info@lymphoedemaeducation.com.au
Please note that a percentage of the course fees is non-refundable to cover administration costs. Please refer to the Lymphoedema Education Solutions Participant Agreement Terms and Conditions on the course registration pages for the specified amount.